A Stream Is A Conceptually Endless Flow Of Data Sales Process Flowcharting

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Sales Process Flowcharting

If a business or government agency needs to visualize a solution model for some aspect of their business, there is a good chance that the resulting diagram will take the form of a flowchart. They are an invaluable tool when charting the sales process – they give you the opportunity to visualize and understand the process and also serve to highlight any problems or bottlenecks that may occur throughout the workflow. As an example of how ubiquitously intertwined flowcharts are in business processes, here are several synonyms that can also be used: flow chart, process flowchart, functional flowchart, process map, process chart, functional process chart, business process model, process model, process flow diagram, task flow diagram, business flow diagram.

In its most basic form, a flowchart consists of a series of steps that act as a diagrammatic representation of a simple problem or process. Each step is represented graphically by a box – usually a square (representing a process step or activity), or a diamond (representing a decision). These boxes are connected by arrows that indicate the direction of the workflow.

A flowchart does not represent the flow itself; Rather, it focuses on the controls that govern the flow.

In practical terms, individual algorithms, workflows, or processes may require a specific approach when designing, documenting, or analyzing flowcharts. This has led to a wider selection of boxes and symbols to cater for more specific controls and commands, and many flowchart variants have evolved from the ‘classical notation’ style (the basic style described above). For example, you can make a flowchart ‘cross-functional’, introducing swimming lanes that divide processes into organizational units. You also need to decide on the perspective of your chart – is it from a manager’s, systems analyst’s or customer’s perspective? A workflow diagram connects multiple processes and allows you to define execution responsibilities.

Flowcharts can be further subdivided according to the type of process they describe: decision flowchart, logic flowchart, system flowchart, product flowchart, process flowchart, program flowchart, document flowchart, data flowchart.

Sales process

For most business organizations, the sales process is intrinsic to its existence and ability to generate profit. Although each company will achieve this goal in its own way, the basic sales process remains the same throughout – a potential buyer or potential customer exchanges money with the organization in exchange for goods or services. Despite this rather simplistic definition, there is considerable scope for which approach is taken. Indeed, it is not uncommon for the sales department to be the largest in the corporate structure, employing a team of salespeople, analysts, and sales managers who are in charge of sales department operations.

Sales operations is an umbrella term for all the processes and business activities that are key to running a sales department. The sales operations team is responsible for its smoothness and efficiency and acts as a liaison to other parts of the company structure, such as IT, legal, HR, finance or marketing. There is a continued focus on sales process engineering, which is the analysis and refinement of the sales process to increase its efficiency or identify workflow issues; Other benefits may include the ability to standardize customer response as a process or as a platform for buyer and seller risk management. The sales process itself is defined by strategy, sales targets, quotas, forecasts and demand; Some theories also suggest a generic framework to build your process around – Rich, Spiro, and Stanton identify 8 stages that make up the sales process in managing the sales force (12th ed. p. 66). They are as follows.

• Prospecting/initial contact

• Pre-Approach – Sales planning

• Identification and reversal questions

• Assessment is required

• Presentation

• Meeting of objections

• Obtaining commitment

• Follow up

The ideal method for representing these step-by-step processes is the flowchart medium.

Charting the Flow

The practical applications of sales process flowcharts are numerous and extensive. At the sales level, you can map the customer interaction process from first contact to sale. or a system flowchart, which shows the flow of actual physical components or company resources. A program flowchart can be used to process map a software system for an online store. For a manager, the sales process can generate key performance indicators that allow senior management to identify the effectiveness of the process and take corrective action if necessary. The main objective is ongoing quality and margin improvement, process refinement and effectiveness studies. To take this concept further, there are several ‘theories’ that some practitioners will apply to business process mapping.

Six Sigma is not just a set of tools and techniques to help you figure out your sales process, but for the entire company to follow. It shares the core ideals of process analysis and refinement, but focuses on financial returns, emphasizes strong leadership, and adds the rule of making decisions based only on verifiable data and statistical analysis. Following a similar pattern is ISO 9001, which represents a quality management system with a strict set of guidelines. Now accepted worldwide, it has become the de-facto quality standard for business and its application is regularly assessed by third parties. What both of these systems do is apply process mapping theory to every aspect of the organization; Flowcharts provide the flexibility to do this.

As you can see, a simple premise like a sales process flowchart can culminate in an almost endless array of options and elements, without the constant need to update and refine.

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